Omnichannel on the systems
you already have.
Recognize the same customer on every channel, know in real time what you can sell and from where, launch a new initiative in weeks. Every capability is an independent service that sits alongside your stack and evolves it — faster, and without the risk.
Add a service. The data flows. Nothing else changes.
Every piece of data, when you need it
Each service owns its domain and responds in real time: stock availability, price, customer identity arrive when you need them, always consistent.
Everything stays in sync
When something changes — a stock level, an order, a customer — the services affected update on their own. No chain of dependencies, no manual realignment.
It connects to the systems you have.
If they expose APIs
If your systems expose APIs, the integration is direct: TruePlatform reads and writes through the existing interfaces, with no changes.
If they don't
If the APIs aren't there, an adapter translates your systems into the platform's language. The complexity stays at the edge, the services stay clean.
Independent services, combined however you need
Each service solves an operational problem and sits alongside your stack.
The TruePlatform services, grouped by operational area:
Customer Identity
- TrueIDRecognize the same customer on every channel
- TrueCIAMOne secure login for your customers
Unified Stock
- TrueStockKnow in real time what you can sell, anywhere
- TrueEndlessSell what isn't in the store too — take payment now and ship to home or hold for later in-store pickup
- TrueOMSOrchestrate fulfillment: where the order ships from and how it reaches the customer
Customer
- TrueCRMAct on the right customers: RFM, churn, reactivation
- TruePulseHear from the customer right after the purchase
Loyalty
- TrueLoyaltyReward the behaviors that matter, on every channel
- TrueCardThe loyalty card dematerialized, right in the customer's phone
Operations
- TrueDocsDigital receipts and documents, paperless
- TrueOrderEvery order managed and tracked from a single place
- TruePOSAt the point of sale with the same data as every channel. On Android today, iOS and Windows soon.
Product & Commercial
- TrueCatalogOne consistent catalog across every channel
- TruePriceConsistent, up-to-date prices everywhere, in real time
- TruePromoPromotions across every channel, without doubling the work
Where do you want to start?
Select what's blocking you today. We'll show you which service to start from and what gets added next, one piece at a time.
In use across real, complex retail environments
Heterogeneous legacy systems
Runs today on real retail stacks, in production.
Sits alongside what you have
One service at a time, in the order you decide. Every step is reversible.
It doesn't break what's already there
Data stays consistent and real-time across the services.
Choose the outcome to start from
We start from the problem that weighs most: we bring the first service into focus, and the outcome it unlocks.