HUKO Retail, the omnichannel solution for successful sales
HUKO Retail is the omnichannel retail management system that optimises your sales processes and simplifies your audience’s shopping experience by moving you up into the “Top Seller” rankings.. This is a “complete software suite”, under constant development, that is quick to install and can be integrated easily with your main traffic counting system, and with all the other tools you already use (ERP, CMS, invoicing software, etc.).
All HUKO Retail tools and processes can be introduced gradually into your business.
Sell with no strings attached!
Sales on the move
With our cash register app, all shop assistants can complete sales from a smartphone or a tablet exactly where they are, without having to go to the main till. And you never need to use it again!
- The Cashier App can be used simultaneously on multiple devices by different sales operators in the same store and is connected to one or more fiscal printers.
- Manage checkout from your mobile by sending the sales information to the desired fiscal printer.
- The app is compatible with iOS and Android, can be downloaded from the store and installed in a few simple steps.
- A very convenient and easy-to-use mobile solution that works both with Wi-Fi and 4G data connectivity.
- Service is guaranteed even in offline mode, thanks to its local cache.
- A version is also available for the Windows operating system.
Create a fulfilling and straightforward shopping experience!
Infinity Shelf 2.0
By introducing the innovative “Infinity Shelf 2.0” software, HUKO Retail guarantees an unlimited selection of products in-store with the new O2O “Online2Offline” system. This eliminates the risk of running out of stock in-store by drawing from the warehouses of other stores and automatically managing home deliveries, if desired, or the transfer of goods between stores for subsequent in-store collection.
- No more fragmentation and time-wasting: your in-store catalogue is seamlessly integrated with items in other stores and warehouses.
- Offer the customer the convenience of purchasing products with a single receipt in a seamless manner, as if the products were actually available in-store.
- Each salesperson can add locally available and non-locally available items to the cart, asking the customer if they prefer home delivery or pick-up in one of the stores.
- Both for the home delivery and store pick-up option, the expected delivery dates are immediately visible to the salesperson on the product sheet without the need for additional clicks.
- All this allows you to improve the corporate organisation, from resource management to marketing, to commercial and administrative activities.
SMART AND ECO-FRIENDLY!
Paperless and lightweight POS
Time to say goodbye to paper? Effortless and convenient! With HUKO Retail, you can issue either an electronic or paper-based receipt or both.
- The receipt can be sent in digital format avoiding printing, in line with the legislation in force from 15/09/2021
- The digital receipt can be enhanced with images, logos, videos and links to promotions or services, opening up a new channel of communication with the customer
- A paperless paradigm that meets the needs of the modern shopper, who can keep the receipts in digital format and consult them at any time
- Smart receipts compatible with lightweight POS. Connected to smartphones via Bluetooth, the lightweight POS fits comfortably in the pocket and does not issue a payment receipt, as this is automatically printed at the bottom of the sales receipt – or sent in digital format – along with other important information, such as loyalty points awarded, vouchers, etc. The customer is given a single receipt
- An eco-friendly solution that respects the environment, which allows a significant reduction in the cost of purchasing thermal paper.
THE SHOPPING EXPERIENCE EVOLUTION!
Online Order, Pay & Collect and Reserve & Collect
HUKO Retail guarantees a cross-platform shopping experience that is as smooth as it can be. All this is thanks to an innovative system that automates the logistics of an order, leaving the store with the sole task of managing the “pick, pack, and ship” process. This provides a number of benefits for you, both in terms of in-store sales and for sales made through e-commerce channels:
- Online orders but with shipping from the nearest store: optimise the management of warehouse stock and take advantage of your network of stores, treating them as a network of logistical hubs spread all around the country;
- Pay & Collect: your customers have the opportunity to buy a product online and collect it in-store, thereby establishing a "real" person-to-person contact, the first step in building a relationship of trust;
- Reserve & Collect: the customer can secure a product by pre-ordering it at any time and making the payment in the store.
AT YOUR FINGERTIPS!
Interact with the brand with the "Shoppy" app
The HUKO Retail omnichannel ecosystem comes complete with the Retail App, a practical and intuitive solution that dematerialises the Loyalty Card and allows the customer to interact with the brand in multiple ways.
- Automatic recognition of the customer in the store for the purposes of the Loyalty programme
- Interaction and pre- and post-sale services: detailed reports of their transactions, management of return requests, guarantees, vouchers, and gift cards.
HERE FOR YOU 24/7!
Support
The watchword is: Flexibility! HUKO Retail provides 24/7 support plans and various support options to choose from according to your stores’ needs.
- Smart assistance with three different plans is available
- Technical and commercial HUKO replies from our headquarters in Italy
- Efficient and practical customer care.
Get to know HUKO Retail
CIO
Streamline your infrastructure, simplify your architecture and reduce integration costs
Marketing Manager
Take the Purchasing Experience to another level and reduce the time-to-market of your campaigns
Store
Manager
Increase the average receipt and conversion rate thanks to the KPIs available in real time
Need more informations?
Enter HUKO Retail's world: get in touch for a free trial