Infinity Shelf 2.0
With the “Infinite Shelf 2.0” function, the store can also sell products that it does not have available on-site on a single receipt, asking the customer if they prefer convenient home delivery or collection in-store, while also providing the customer with the delivery dates on the receipt.
For goods not available in the store, if the customer has opted for home delivery, the Orchestrator immediately notifies the most “convenient” store, thanks to the Unified Warehouse, which fulfils the order, leaving the store only the task of managing the “pick, pack, and ship”. The system automatically manages calls to delivery companies using integrated APIs.
In the event that the customer chooses to collect their item from the store, the order will be referred to another more “convenient” store that must process an internal goods transfer order to the store selected by the customer.
Ship from Store
E-commerce does not require a dedicated logistics module but is aware of and sells directly all the items available in the Unified Warehouse, indicating the delivery dates.
Thanks to the “Ship from Store” function, the Orchestrator immediately notifies the most “convenient” store that it must fulfil an E-commerce order, leaving the store the sole task of managing the “pick, pack, and ship”.
Forecasting the quantities that will be available in the immediate future allows you to sell a product both through E-commerce and in store, even if the goods are not yet physically available in the “Unified Warehouse“.
The Orchestrator calculates the quantities that will be required based on open orders and their expected delivery dates.
It takes into account transfers in progress between stores, and any returned goods are immediately available, if they are not defective.